ISO TS 30428:2021 pdf download – Human resource management — Skills and capabilities metrics cluster. 4 Total development and training cost 4.1 General Development and training are used to increase the skills and capabilities of the workforce to help an organization accomplish its mission, achieve its goals and meet its needs. Many organizations make significant investments in development and training, and the total development and training cost is an important measure of an organization’s investment in human capital. While cost is an input metric, it is nonetheless an indicator of the organization’s commitment to invest in its workforce, and some...